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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Brown

August 26, 2026

5  out of  5
rating by Scott Brown
"The Chris Latshaw team has been great protecting out home away from home!"
We responded:
"Thank you, Scott for the kind review, we appreciate your business!"
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James Micikas

August 24, 2026

1  out of  5
rating by James Micikas
"Never recieved new insurance card for new vehicle. Waiting at DMV. Response time was poorer than expected/typical."
We responded:
"We’re sorry you were frustrated. For clarity, your new vehicle was insured on Thursday, and an ID card was emailed to you that same day. When you called Monday, we immediately emailed another copy. At no point during that call were we aware you were at the DMV waiting for the card. You later stopped by our office, and we printed one for you on the spot.
We understand the DMV can be frustrating, but we believe this review leaves out important context regarding the response and service you received. We value your business and are always happy to help.
"
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Paula P

July 2, 2026

5  out of  5
rating by Paula P
"Always there when I need them!"
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tom west

June 29, 2026

5  out of  5
rating by tom west
"Quick efficient service. Very pleased with this agency and staff."
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Mindy Meiering

June 16, 2026

5  out of  5
rating by Mindy Meiering
"Amazing customer service... always so, so kind and helpful! I got pulled over for speeding last week and realized I'd forgotten to put my updated insurance card in my glovebox. When I called the office, they emailed me one within minutes. And this was on a Friday afternoon, end of week! Super appreciated and just one example of the excellent customer service Chris and his team consistently provide."
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Marci Daly

May 22, 2026

5  out of  5
rating by Marci Daly
"I am very happy with the service of this office. They are very attentive and very timely. Any requests are handled professionally and complete the first time."
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Shawn Candelaria

May 6, 2026

5  out of  5
rating by Shawn Candelaria
"Chris Latshaw has been our agent for nearly 20 years. He and his team are always available when we need them (yes, like a good neighbor) and provide great customer service!"
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Marina Nallick

April 17, 2026

5  out of  5
rating by Marina Nallick
"The team was knowledgeable, responsive, and took the time to explain my coverage options in a way that made sense. They helped me find a policy that fit my needs and budget without any pressure. Every question I had was answered quickly and thoroughly. We were able to bundle policies to lower my rate. I would recommend them to anyone looking for a stress-free process."
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Jonathan Kirkland

May 15, 2025

5  out of  5
rating by Jonathan Kirkland
"Chris is awesome!"
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Bill Paape

August 15, 2024

5  out of  5
rating by Bill Paape
"Prompt, courteous, and effective service! Chris met all of my expectations. Thank you!"
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Gary Walthall

July 23, 2024

5  out of  5
rating by Gary Walthall
"Chris is an excellent insurance agent. He served my parents well for many years and is now my agent for home, auto, and RV."
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Jodi Deller

July 17, 2024

5  out of  5
rating by Jodi Deller
"We have worked with Chris and his staff for over 10 years. They are all very friendly, knowledgeable, and helpful in providing us with insurance at the best rates."
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Robert Vahey

July 8, 2024

5  out of  5
rating by Robert Vahey
"We've been with Chris since the beginning. He and his crew are simply the best!!!"
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Gaige Sippy

July 2, 2024

5  out of  5
rating by Gaige Sippy
"Great service, very responsive in an age where that rarely happens. Highly recommend!"
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Gabi Bergstrom

April 23, 2024

5  out of  5
rating by Gabi Bergstrom
"I recently had the pleasure of working with Chris Latshaw from the State Farm office in Durango as he assisted one of my buyers with homeowner insurance for their second home. The level of service and expertise provided was outstanding. The agent was knowledgeable, responsive, and incredibly helpful, making the entire process smooth and stress-free. I was so impressed with his professionalism and efficiency. I will definitely recommend Chris Latshaw from the State Farm office to my future clients. Great job and thank you for your excellent service!"
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Greg Walton

November 26, 2023

5  out of  5
rating by Greg Walton
"Best insurance agent in Durango!"
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Patrick Meiering

August 4, 2023

5  out of  5
rating by Patrick Meiering
"Looking for the best agent in Durango, Chris Latshaw State Farm is who you want!

I’ve known Chris for 20+ years and he’s always been there for me and my insurance needs — auto, home, personal articles…everything. Both he and his staff are readily available, respond quickly, and genuinely care about me as a person.

Thanks for the many decades of coverage, service, and friendship. 😁"
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Bill Black

July 17, 2023

5  out of  5
rating by Bill Black
"We have worked with Chris Latshaw and his office for many years and are always pleased. He and his staff are knowledgeable and responsive to our particular insurance needs and we are grateful for the service!"
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Rose Marie

July 6, 2023

5  out of  5
rating by Rose Marie
"I recently worked with Chris Latshaw and team for my home, auto, and life insurance. They guided me through insuring my home, providing more coverage for a lower price. For auto insurance, we were able to quote and transfer my existing coverage same day. When it came to life insurance, they explained the options thoroughly and helped me choose the best policy for my needs. I highly recommend Chris’s office for their exceptional knowledge and service."
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Bill Shires

June 7, 2023

5  out of  5
rating by Bill Shires
"I went shopping for new policies last winter and their rates were the best. Chris and Sunee are great to work with. Sunee gets back to me same day every time. Thanks!!"
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Alexia Hastings

June 6, 2023

5  out of  5
rating by Alexia Hastings
"“Chris Latshaw and his team are true insurance professionals. Great service, personable and easy to work with, most importantly took great care of me when I had a claim. Best Agency in Durango!”"
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Ray Maranges

June 6, 2023

5  out of  5
rating by Ray Maranges
"“Chris & his fantastic team always do a fantastic job taking care of all my Auto, Home and Life insurance needs. Great rates too, highly recommended!”"
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Steve F Sency

February 22, 2023

5  out of  5
rating by Steve F Sency
"I visited Chris at his State Farm Business and wanted him to review my current auto and home insurance. After spending several hours with me he was able to show where the coverage that I had was inadequate for today's replacement costs for my cars and residence. Chris was able to reduce my premiums and increase my coverage giving me more peace of mind.
Dealing with Chris was a pleasure."
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Tom Cooper

February 21, 2023

5  out of  5
rating by Tom Cooper
"Great personal service, extremely knowledgeable"
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Assad Jarrahian

October 8, 2022

5  out of  5
rating by Assad Jarrahian
"There are three pillars that make up a great insurance company. Pricing, Transparency and Customer Service. Chris Latshaw - State Farm Insurance Agency excels in all three! Having multiple insurance policies with Chris Latshaw, I can confidently recommend Chris to fellow Durangatan's!"